Elevate Goaltending LLC  Breakdown Terms and Conditions

 

• 24 Hour Cancellation by client is needed for rescheduling any booked meeting. 

• Cancellation by a client less than 24 hours is subject to no refund or rebooking.

•  Coaches will wait 10 min for clients to show up to any virtual meeting after minute 10 client is considered a no show and coaches will exit the meeting with no refund or rescheduling.

• If Client video is not uploaded, named properly, or not in the correct folder no meeting time will be added while video is being uploaded or found.  

• Meetings duration is 1 hour, after the 1 hour is up the coach can end the meeting.

• If video is not clipped no additional meeting time will be added.

• There is a zero tolerance policy for abusing coaches in any way, membership/packages may be revoked with no refund.

•  Elevate Goaltending LLC & Elevate Hockey IQ reserve the rights to examine any incident on a case by case basis to determine a course of action including but not limited to no refund and revoking membership/access to the site. 

• Cancellation by Elevate Goaltending will be rebooked and/or a Free Meeting code will be provided at no additional fee.

• Any additional concerns email Elevategoaltendingllc@gmail.com

• Elevate Goaltending reserves the right to change these terms at anytime with no notification.

• Any question can be directed to Info@ElevateGoaltending.com